Why I set up LETiQ: a Q&A with Claudia Brown
Jun 18
Q: Let's start at the beginning.
Why did you set up LETiQ?
A conversation with our founder about building a better route to qualification in property agency.
I spent years in the industry watching good people struggle to qualify, not because they lacked the ability but because the training on offer was dry, inflexible and built around a classroom that most working agents simply can't get to. I kept thinking, there has to be a better way to do this. LETiQ is that better way. I wanted to build the course I wished I'd had when I started out.
Q: There are other Level 3 providers out there. What makes LETiQ different?
A few things, and they matter more than they might sound on paper:
We are one of only four OffQual authorised providers of the Level 3 Certificate in Property Agency in the UK, so the qualification you walk away with carries real weight.
The course is built entirely online, so you fit it around your work rather than the other way round.
Our pass rate sits at 85 percent, which tells you the way we teach actually works.
Everything is taught by people who have done the job, not just read about it.
We are one of only four OffQual authorised providers of the Level 3 Certificate in Property Agency in the UK, so the qualification you walk away with carries real weight.
The course is built entirely online, so you fit it around your work rather than the other way round.
Our pass rate sits at 85 percent, which tells you the way we teach actually works.
Everything is taught by people who have done the job, not just read about it.
Q: An 85 percent pass rate is high. How do you achieve it?
Honestly, it comes down to how the content is structured. We don't just hand you a pile of legislation and wish you luck. Every section is broken into manageable pieces, with real world scenarios, practice questions and exam readiness tools that show you exactly where you stand before you sit the real thing. You're never guessing whether you're ready. You know.
Q: Who is this course actually for?
Anyone working in lettings or sales who needs to qualify, whether you're brand new and building your foundation or you've been in the industry for years and want the certification to match your experience. With new legislation on the horizon requiring agents to hold Level 3 qualifications, this is the moment to get ahead rather than scramble later.
Q: What would you say to someone sitting on the fence about signing up?
The agents who qualify early are the ones who'll be in demand when the rules change. You can wait until you're required to, alongside everyone else, or you can do it now, on your own terms, with a provider that has a genuine track record of getting people through. I know which I'd choose.
Q: Finally, what are you most proud of with LETiQ?
The people who pass and then tell me they actually enjoyed the process. That's the bit that gets me. Qualifying shouldn't feel like a chore you endure. It should feel like something that moves your career forward, and that's what we've built.
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© 2026 LETiQ. LETiQ is a trading name of LET IQ LTD, a company registered in England and Wales (no. 15928908). Registered office: 61 Albert Street, Rugby, CV21 2SN.
Telephone: +44 1797208277
Telephone: +44 1797208277
